- Knowledge of IT Products
- Laptop desktop and other IT accessories
- Corporate Client Visit
- Quotation preparation and Lead Generation
- Reporting to Management
- Good Communication skills
- Continuous Learning
Responsibilities:
Developing effective sales plans using sales methodology;
Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
Handling hardware or software problems and faults and referring on to specialist technical colleagues;
Responding to tender documents, writing proposals, reports and supporting literature;
Managing your own diary in order to organise and prioritise daily and weekly goals;
Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
Contributing to team or progress meetings to update and inform colleagues.
Identifying and developing new business through networking and courtesy and follow-up calls;
Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs;
Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them;
Meeting sales targets set by managers and contributing to team targets;
Networking with existing customers in order to maintain links and promote additional products and upgrades;