I K Bpo Solutions Pvt Ltd jobs - Senior Customer Care Executive/ Customer Care Executive

Job Title: Senior Customer Care Executive/ Customer Care Executive   

Job Description:

We are looking for candidates, experienced in cold calling. We have vacancies for candidate comfortable in working UK shift. The candidate should have a flawless English communication and passionate about achieving the targets.  Currently we are into UK White Good Warranty & UK Boiler Warranty.

Key Responsibilities:

• The candidate will be responsible for initiating outbound calls to perspective leads and making effective communication to present our services.
• The candidate should have in-depth knowledge of our services to explain the customers.
• The candidate is expected to deliver a compelling sales pitch to the hesitant leads and maintain customer relationship.
• The candidate should work in a team and come-up with ideas to achieve company’s sales target.
• We expect candidates to transfer the leads to Team Leaders to close the sales.

Requirements:

• Fresher’s are welcome, provided they have excellent communication skills in English.
• Previous experience in cold calling will b a goodie point.
• Experience: 0-6 months or 1 year (preferred)

• Education: Diploma/12th  (preferred)

Shift timing:

• Monday to Friday: 01:30 PM to 09:30 PM 
• Alternate Saturday: 01:30 PM to 06:30 PM

Benefits:

• Incentives - Lucrative Performance Bonus