Assurex e-consultant jobs - Live chat specialist

Live Chat Specialist

Assurex e-consultant

Kolkata

Fresher

13,000 - 15,000 Per Month

12th Pass (HSE)

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Posted: 1 Month ago

Applications: 0

Openings: 1

Job Description

This is a full-time on-site role for a Live chat specialist position at Assurex e-Consultant located in Kolkata. The live chat specialist position will be responsible for handling online inquiries and providing real-time support to client through live chat services/call.

Responsibilities:

Respond to customer inquiries via live chat

Provide accurate and timely information to customers

Resolve customer issues and escalate when necessary

Maintain a high level of customer satisfaction

Update customer records and interactions in the CRM system

Collaborate with team members to improve service delivery

Assist in developing FAQs and customer support resources

Qualifications:

High school diploma or equivalent

Excellent written communication skills

Strong problem-solving abilities

Ability to multitask and manage time effectively

Familiarity with CRM systems and practices

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1748511

Job Category Tech Support

Locality Address Salt Lake

StateWest Bengal

Country India

About Company

We are a registered IT solution consultant and higher education guidance provider organization, located in Kolkata. Our team provides expert and educational support in higher studies to abroad clients from Australia, Canada, the UK, the USA, etc.

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