SB Infowaves Pvt Ltd jobs - Customer Care Executive
Customer Care Executive
Fresher
10,000 - 13,000 Per Month
Posted:
9 Months ago
Views:
Applications:
Openings:
1
Job Description
SB Infowaves is hiring fresher for the position of Customer Care Executive for Free Fire Process
Shift Timing - 9.00am to 6.00pm
Inbound Process, Email and Chat Process
Salary 10,000 to 13,000
Job Requirements
Job Requirements
- Candidate must be fluent in English both in Written and Verbal communication
- Candidate must have basic knowledge in computer
- Candidate must have knowledge in online action games
Responsibilities:
Handle incoming customer inquiries and provide accurate and timely responses
Resolve customer complaints or issues in a professional and efficient manner
Ensure customer satisfaction by identifying and addressing their needs and concerns
Maintain customer records and update the relevant information in the CRM system
Collaborate with other departments to resolve complex customer problems
Follow up with customers to ensure their issues are fully resolved
Upsell products or services to customers when appropriate
Provide feedback to management regarding customer trends and concerns
Maintain high standards of professionalism, empathy, and patience in all customer interactions
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1748552
Job Category
Tech Support
Locality Address
Salt Lake
State
West Bengal
Country
India
About Company
SB Infowaves Pvt Ltd
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