SB Infowaves Pvt Ltd jobs - Customer Care Executive

Customer Care Executive

SB Infowaves Pvt Ltd
experience Fresher
salary 10,000 - 13,000 Per Month
qualification
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Posted: 1 Day ago
Views: 0
Applications: 0
Openings: 1

Job Description

SB Infowaves is hiring fresher for the position of Customer Care Executive for Free Fire Process
Shift Timing - 9.00am to 6.00pm
Inbound Process, Email and Chat Process
Salary 10,000 to 13,000
Job Requirements
  • Candidate must be fluent in English both in Written and Verbal communication
  • Candidate must have basic knowledge in computer
  • Candidate must have knowledge in online action games
Responsibilities:
Handle incoming customer inquiries and provide accurate and timely responses
Resolve customer complaints or issues in a professional and efficient manner
Ensure customer satisfaction by identifying and addressing their needs and concerns
Maintain customer records and update the relevant information in the CRM system
Collaborate with other departments to resolve complex customer problems
Follow up with customers to ensure their issues are fully resolved
Upsell products or services to customers when appropriate
Provide feedback to management regarding customer trends and concerns
Maintain high standards of professionalism, empathy, and patience in all customer interactions

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1748552
Job Category Tech Support
Locality Address Salt Lake
StateWest Bengal
Country India

About Company

SB Infowaves Pvt Ltd
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