Customer Support Executive recruitment in Kolkata - For a client of TeamLease Services Ltd

Customer Support Executive

For a client of TeamLease Services Ltd
experience 1 to 3 Years
salary 22,000 - 25,000 Per Month
Posted: 2 Months ago
Views: 47
Applications: 17
Openings: 2

Job Description

Job Description-


Key Responsibilities:


  • Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a professional and courteous experience.
  • Issue Resolution: Diagnose and resolve complex issues efficiently, escalating when necessary to ensure timely resolution.
  • Mentorship: Provide guidance and training to junior support representatives, fostering a collaborative team environment.
  • Documentation: Maintain accurate records of customer interactions and transactions in the CRM system.
  • Feedback Loop: Gather customer feedback and relay insights to relevant teams for product improvement and service enhancement.
  • Process Improvement: Identify trends in customer issues and suggest improvements to processes and support tools.
  • Performance Metrics: Monitor and report on team performance metrics, contributing to overall departmental goals.
  • Cross-Functional Collaboration: Work closely with other departments such as Sales, Product Development, and Technical Support to resolve customer issues effectively.
  • Continuous Learning: Stay updated on product knowledge, industry trends, and best practices in customer support.



Job Particulars

About Company

For a client of TeamLease Services Ltd recruiting Customer Support Executive Experienced(1 to 3 Years) candidates candidates nearby Kolkata,.For a client of TeamLease Services Ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
For a client of TeamLease Services Ltd Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Kolkata, can apply for Customer Support Executive position in For a client of TeamLease Services Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a client of TeamLease Services Ltd recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of For a client of TeamLease Services Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a client of TeamLease Services Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a client of TeamLease Services Ltd and near your city and get a secured career.
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