Monitor and support all customer orders through to delivery working with other departments and outside organisations as necessary
Working to a target system, with strict month end deadlines
To understand and develop SAP functionality
To build and sustain excellent industry, market and brand knowledge and awareness
To represent Customer Services at internal and external meetings as necessary and keep the team updated
To process debit notes quickly and accurately
To assist the team in the day to day order to delivery processes as necessary
To provide training for holiday cover and sick leave, cross-training with team colleagues
To assist in the creation and maintenance of department procedures
To attend training programmes both internal and external as and when required

Mervice strives to be a leader in providing their clients outsourcing solutions that take their businesses to the next level. With an innovative approach they seek to customize their clients needs. They consider their clients to be their partners. For that they offer them the best outsourced solutions.…