About the role: As a Sales Associate at PyjamaHR, you’ll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions—such as AI assessment & interviews, screening tools, and job board publishing—can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs. We’re looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you’ll have the space to grow, too, with the support and freedom to make your mark.
What You'll Do- Developing and Nurturing Client Relationships – Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
- Collaboration – Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
- Account Management – Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
- Communication and Client Advocacy – Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
- Onboarding and Training – Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
- Strategic Input – Contributing to the development of sales strategies and best practices that drive revenue growth.
- Upselling Opportunities – Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
- Product Feedback – Providing valuable insights to the product team to help refine and improve our platform’s features and functionality.
- Proactive Engagement – Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.
Who We're Looking For- Bachelor’s degree in Business, Marketing, Sales or a related field.
- Strong communication and negotiation skills.
- A passion for building long-term customer relationships and being part of a dynamic team.
- A quick learner who’s comfortable adapting to changing business needs.
- Previous sales or customer service experience is a plus
- Proficiency with CRM tools (Salesforce, HubSpot, etc.).
- Strong verbal and written communication skills (in both English & Hindi).
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving abilities.
- Familiarity with the industry and competitive landscape.
- Ability to handle objections and negotiation effectively.
Why This is the Place for You
At PyjamaHR, we offer:
- Competitive salaries and equity options.
- Free meals, snacks, and weekly team outings.
- A supportive, growth-focused environment where your contributions make an impact.
If you're excited about a career where you can truly grow while making a difference, we’d love to have you on board!