Responsibilities
Analyzing customer data:
Analyzing customer data to gain insights into their needs.
Performing data entry tasks:
Entering customer information into a database in an accurate and timely manner.
Processing customer requests:
Processing customer requests by researching and following up.
Executing customer queries:
Executing customer queries while ensuring the highest level of customer satisfaction.
Maintaining customer relationships:
Developing and maintaining customer relationships to ensure long-term loyalty.
Skills:
High attention to detail:
Being able to accurately input customer data into the system.
Problem-solving skills:
Being able to interpret customer data and providing solutions for customer queries.
Good interpersonal skills:
Being able to work effectively in a team environment and developing a strong rapport with customers.
Computer proficiency:
Being able to work with MS Office, data entry, and other related software programs.