Spancoretech jobs - BPO Voice Process

BPO Voice Process

Spancoretech
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 1 Month ago
Views: 2
Applications: 0
Openings: 1

Job Description

Key Responsibilities:
Handle inbound and outbound calls professionally.
Assist customers with queries, troubleshooting, and issue resolution.
Maintain high-quality standards in customer interactions.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.

Requirements:
Strong verbal and written communication skills in Tamil
Ability to work in a fast-paced environment.
Excellent problem-solving and customer service skills.
Good working knowledge of computers and telephone systems.
Patience with customers and ability to handle tough situation

Opportunity for career growth and development.
Friendly and inclusive work culture.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1709973
Job Category BPO
Locality Address 100 Feet Road, Ganapathy, Peelamedu, R S Puram, Ram Nagar
StateTamil Nadu
Country India

About Company

Spancoretech
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