Job Title: US Process Executive
Responsibilities:
Handle customer inquiries and provide exceptional service.
Assist clients with product information, orders, and issue resolution.
Maintain accurate records of customer interactions and transactions.
Collaborate with teams to streamline workflows and eliminate bottlenecks.
Implement and monitor key performance indicators (KPIs) to measure process effectiveness.
Provide training and support to employees on new and improved processes.
Continuously analyze data to identify trends and areas for further optimization.
Requirements:
Excellent verbal and written communication skills in English.
Ability to work flexible hours to accommodate US time zones.
Benefits:
Competitive salary and incentives.
Comprehensive training and development programs.
Opportunity to work in a professional and supportive environment.