Span core jobs - BPO Voice Associate

Job Opening: BPO Voice Associate 

 As a BPO Voice Associate, you will be responsible for handling inbound and outbound calls, addressing customer queries, providing information about products or services, and resolving issues to ensure customer satisfaction.

The main responsibilities include:

• Answering customer calls and addressing their concerns or inquiries.
• Providing accurate information about the company's products or services.
• Handling complaints and resolving issues effectively.
• Following up with customers to ensure their issues are resolved.
• Maintaining detailed records of customer interactions and transactions.

Candidates should have:

• Strong problem-solving abilities and the capacity to handle stress.
• Good listening skills and attention to detail.

 A minimum of a high school diploma or equivalent is required. A degree in any field is a plus but not mandatory.

Employees benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training programs.
• Opportunities for career growth and advancement.
• A supportive and dynamic work environment.
• Health insurance and other employee benefits.

Languages known: Tamil or English