*Job description*
*Client Name : *Megma Fintech Pvt Ltd in Noida
Job Profile - TELESALES
Process: Personal Loan, Credit
Salary -10000-17000 Plus
Incentives. Daily Incentives on per Card KYC (100 Rs Apx. Per KYC on Per Card)
Both Male and Females.
Freshers/Experienced.
Qualifications ..10+2
Age - 18-32
Interview Timing : 10-04 PM
Office Timing : 9:30-6:30 PM
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level