For MNC Client jobs - Technical Support Engineer - Level 1

Technical Support Engineer - Level 1

For MNC Client
experience 0 to 3 Years
salary 20,000 - 35,000 Per Month
qualification
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Posted: 1 Month ago
Views: 7
Applications: 4
Openings: 1

Job Description

 Job Role: Technical Support Engineer - Level 1
 Location: Bangalore
 Experience: 0-3 Years
 Year of Passing: 2024 or before
 Qualification: Any Degree
 Salary Package: 2.8 - 4 LPA + Shift Allowances + 2-way cab facility (freshers will get 2.8 LPA)
 Working Model: Work From Office (5 days working)
 Process: Voice Process (Tech Support)
 Shift: Rotational shift including night shift
 Bond/Agreement: No
 
Responsibilities:
Escalate issues in a timely manner according to standard operating procedures
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues
Create new knowledge base articles to capture new learning's for reuse throughout the organization
Participate in technical communications within the peers to share best practices and learn about new technologies
Focus on an area of technical specialization and attend technical trainings,
Read and work with other technical support engineers on cases which will help cultivate that expertise

Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1726070
Job Category Tech Support
Locality Address Electronic City
StateKarnataka
Country India

About Company

For MNC Client
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