Thriftizer jobs - Customer Service Representative - Fresher

Customer Service Representative - Fresher

Thriftizer
experience Fresher
salary 10,000 - 13,000 Per Month
qualification
Read More...
share this job
save job
Job is expired
Be the first to apply
Posted: 7 Months ago
Views: 7
Applications: 0
Openings: 1

Job Description

Job Title: Customer Service Representative - Fresher

Position Overview: We are looking for a Customer Service Representative who is fluent in Hindi to join our team. In this role, you will be responsible for addressing customer inquiries and resolving issues with professionalism and efficiency. This position is ideal for recent graduates or individuals new to the workforce who are eager to develop their skills in a supportive environment.

Key Responsibilities:

  • Customer Interaction: Communicate with customers primarily in Hindi through phone, email, chat, or in-person, providing a positive and professional experience.
  • Issue Resolution: Identify and resolve customer issues, complaints, and queries effectively while maintaining a high level of customer satisfaction.
  • Product Knowledge: Gain in-depth knowledge of our products and services to offer accurate information and recommendations.
  • Documentation: Maintain precise records of customer interactions, transactions, and feedback.
  • Feedback Collection: Collect and document customer feedback to help improve our services and processes.
  • Team Collaboration: Work with colleagues and other departments to meet customer needs and support company objectives.
  • Training Participation: Attend training sessions to stay updated on product knowledge and customer service techniques.

Qualifications:

  • Education: Bachelor’s degree or equivalent (recent graduates are encouraged to apply).
  • Language Skills: Fluency in Hindi and English with excellent verbal and written communication skills.
  • Customer Focus: Strong commitment to delivering exceptional customer service and handling inquiries with empathy and patience.
  • Technical Skills: Basic proficiency in MS Office Suite.
  • Problem-Solving: Strong analytical skills with the ability to resolve issues efficiently and independently.
  • Team Player: Ability to work collaboratively in a team setting and contribute positively to the team environment.
  • Adaptability: Willingness to learn new skills, adapt to changing processes, and embrace new technologies.

 


Job Particulars

EducationB.Com, BA, BBA/BBM, BCA
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1730138
Locality Address BTM
StateKarnataka, Kerala, Tamil Nadu
Country India

About Company

Thriftizer
Similar Jobs
premium
Customer Support Associate
FOR A CLIENT OF TEAMLEASE DIGITAL
experience Fresher
locationBangalore
salary 3,00,000 Per Year
1 Month ago
Quick Apply
premium
Customer Support Associate
FOR A CLIENT OF TEAMLEASE DIGITAL
experience 0.5 to 3.5 Years
locationBangalore
salary 3,00,000 - 4,00,000 Per Year
1 Month ago
Quick Apply
Branch relationship executive
FOR A CLIENT OF TEAMLEASE SERVICES LTD
experience 0.5 to 3 Years
locationBangalore
salary 1,80,000 - 3,50,000 Per Year
1 Year ago
Quick Apply
premium
Customer Support Associate
FOR A CLIENT OF TEAMLEASE DIGITAL
experience Fresher
locationBangalore
salary 3,00,000 Per Year
1 Month ago
Quick Apply
premium
Customer Support Executive
FOR A CLIENT OF TEAMLEASE DIGITAL
experience 0 to 1 Year
locationBangalore
salary 20,000 - 30,000 Per Month
2 Months ago
Quick Apply
left slide     right slide
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.