Startek jobs - Customer Support Executive

Customer Support Executive

Startek
experience Fresher
salary 17,000 - 23,000 Per Month
qualification
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Posted: 3 Months ago
Views: 2
Applications: 2
Openings: 1

Job Description

Work from office
Qualification: *Any Graduate 
*Candidate should be fluent in English (Versant Level 4) and Hindi 
6 Days working
Rotational Shifts : (8 am - 8 pm) 1 Rotational Off
CTC: Upto 23000/- per month

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationB.Com, BA, BBA/BBM, BCA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1738264
Locality Address Shivajinagar
StateKarnataka
Country India

About Company

Startek
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