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Crossbeats jobs - Customer Support Executive

Customer Support Executive

Crossbeats
location
Bangalore
experience 1 to 2 Years
salary Salary not disclosed
qualification
B.Com, BA, BBA/BBM, BCA
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Posted: 13 Days ago
Views: 2
Applications: 0
Openings: 1

Job Description

Responsibilities
  • Make Sales Calls-Call current and potential customers to encourage them to buy our products.
  • Resolve Customer Concerns-Answer customer queries and provide product information.
  • Handle Customer Orders -Accurately record customer orders and details in the system.
  • Order Completion- Process customer purchases and ensure smooth order completion.
  • customers Satisfaction -Make sure existing customers are happy with our products and services.
  • Meet Sales Targets-Meet daily and monthly goals for call numbers and monthly sales.
  • Provide Product Information-Stay updated on products and services to offer the best solutions to customers.
  • Calls-Handle Incoming calls and chats
  • Lead Generation: Identify potential customers and generate leads for the sales team to follow up.
  • Follow-up on Leads: Regularly follow up on leads and maintain a strong pipeline of sales opportunities.
Requirement
  • Excellent written and verbal communication skills (English).
  • 1 - 2 years of experience in Tele Sales, insurance company, bank.
  • Good knowledge of MS office (MS Word, Excel)
  • Experience with Freshdesk and other customer support software

Job Particulars

Role BPO / Customer care
EducationB.Com, BA, BBA/BBM, BCA
Who can applyExperienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1771682
Job Category BSc/BCA/BBM , Tech Support
Locality Address Ashok Nagar
StateKarnataka
Country India

About Company

CrossBeats- develops and sells small electronics worldwide (the main markets are the UK and India). We are in the process of launching new products on the market. Our goal is to create globally recognized brands. At the moment we are focused on building an outstanding, strong team of professionals, where smart, cheerful people work with serious intentions to build a career. With us you will conquer any peak, since we have unlimited potential!
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