Job Description : Looking for Experienced Telecalling Executive with Hard working, Goal oriented, Self Confident Candidates. To Work for Admissions UG / PG online courses at Amity University, Manipal University
Working time : 10 am - 5 pm (Monday - Saturday)
Target : Monthly 8 admissions compulsory
Pay scale : Rs.15,000/- Per Month plus attractive Incentive from Rs. 10,000/- for those who completed 8 Admissions
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level