DEAR CANDIDATES YOU ARE INVITED FOR AN INTERVIEW AT SPAN CORE.
WE HAVE URGENT OPENING FOR BPO VOICE PROCESS .
customer support work
HERE BELOW THE DETAILS:
JOB LOCATION: GANDHIPURAM, COIMBATORE.
EXPERIENCE: 0 TO 5 YRS.
QUL: 10th, 12th, dip, ANY UG/PG.
CANDIDATE: MALE/FEMALE.
JOB DISCRIPTION:
BPO VOICE PROCESS
PROCESS: DOMESTIC TAMIL VOICE PROCESS AND INTERNATIONAL VOICE PROCESS.
SALARY: 12k to 15k
Responsibilities:
Respond to incoming calls from customers and clients.
Provide accurate information about products, services, and policies.
Resolve customer complaints efficiently and in a timely manner.
Document all interactions and maintain detailed records.
Collaborate with team members to ensure a cohesive customer service experience.
Adhere to company protocols and compliance standards.
Handle high-call volumes while maintaining service quality.
Escalate complex issues to appropriate departments when necessary.
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