Digiaxle is hiring enthusiastic Telecaller to join our dynamic team.
Position: Telecaller
Job Location: Dhayari, Pune
Responsibilities:
Make 50-100 customer calls daily
Maintain follow-ups and close deals
Eligibility: Full-time, in-office position
Minimum 12th grade education
Women restarting careers are welcome
Required Skills:
Effective communication
Proficiency in English, Marathi & Hindi (spoken)
MS-Excel knowledge
Ready to take the next step in your career? Apply now!
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level