Credence Resource Management jobs - Customer Support Executive

Customer Support Executive

Credence Resource Management
experience Fresher
salary 18,000 - 35,000 Per Month
qualification
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Posted: 26 Days ago
Views: 8
Applications: 2
Openings: 1

Job Description

  • Good written and oral communication skills
  • Third-party collections experience preferred (Medical or Telecom) 
  • HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am 
  • Sunday fixed Off & Alternate Saturday Working
  • Unlimited Incentive Plan
  • 7:15 min login plus 45 minute break = 8 hour shifts
  • Free Home Pick & Drop Transportation
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1729990
Job Category Tech Support
Locality Address Kharadi
StateMaharashtra
Country India

About Company

Credence Resource Management
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