Premium Account Executive (EDC Sales)
1) Client Relationship Management: Build and maintain strong relationships with key clients. Understand their needs, expectations, and concerns. Act as the main point of contact and establish trust and rapport.
2) Strategic Planning: Develop and execute strategic plans to expand the business with existing clients. Identify opportunities for growth and upselling EDC (POS Device) or Provide EDC services.
3) Understanding Client Needs: Gain a deep understanding of the client's industry, business objectives, and challenges. Use this knowledge to propose Payment solutions that align with their goals and drive mutual success.
4) Collaboration with Internal Teams: Coordinate internally with sales, marketing, operations, and other departments to ensure seamless delivery of products or services to clients. Advocate for the client within the organization.
5) Problem Solving: Address any issues or concerns raised by clients promptly and effectively. Take ownership of problems and see them through to resolution.
6) Reporting and Analysis: Track MTD , FTD metrics, update reports on Lead Funnel status, and provide insights or recommendations based on Market/Merchant analysis. Monitor market trends and competitor activities that may impact Merchant.
7) Customer Satisfaction: Ensure high levels of customer satisfaction by proactively engaging with Merchants, anticipating their needs, and exceeding their expectations whenever possible.
8) Revenue Growth: Drive revenue growth from Chain Outlets by identifying cross-selling and upselling opportunities. Meet or exceed sales targets set for the Month.
9) Feedback Collection: Gather feedback from Merchants on products, services, and overall satisfaction. Use feedback to improve Service and enhance the Merchant experience.
10) Industry Knowledge: Stay informed about industry trends, market activities, and competitors. Share relevant insights with Manager / company as advisor.

In summary, a Premium Account Executive plays a pivotal role in fostering long-term relationships with Company , driving business growth, and ensuring Merchant satisfaction through strategic planning, effective communication, and a deep understanding of Merchant needs

About PhonePe

PhonePe is India's largest transactions platform built on payments. It is the crusader of UPI payments and a proud contributor to the hypergrowth of the world's most advanced payments system.

We are leading the narrative on mobile payments which will change the way people manage their money on the go. We want to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We see ourselves facilitating this change, through technology at scale, positive disruption, and dogged customer centricity.

About Us: Phonepe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform.