• Provide training & support to the clients.
• Handling Software Implementation Support
• Understand and map the software process with client requirements.
• Experience in ticket handling, monitoring, processes, and metrics.
• Ready to travel as per the requirement.
• Must be able to meet tight timelines
• Strong team player with ability to collaborate effectively across geographies/time zones
• Stays current with new and evolving technologies via formal training and self-directed
education
• Assist in generating leads, creating marketing collateral, and coordinating promotional campaigns to support sales activities.
• Provide outstanding customer service by promptly responding to inquiries and addressing customer concerns.
• Interact with clients to understand their needs and preferences, building positive relationships.
• Conduct market research and analyze data to identify trends and opportunities.
Required Skills:
The candidate should be able to communicate in Hindi effectively