ALshifa The Cupping Clinic jobs - Telecaller

“TELECALLER',

Requirements:

Graduation & basic system knowledge.

Roles & Responsibilities:

·        Ready to take up Sales in telecalling,

·        New calls & follow-ups,

·        Products knowledge for pitching,

Language: Tamil & English.

Fresher: 12-13k, exp(3-4yrs): 15-17k,

Walkin from 10.30am 

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level