Salary Plus Incentives
Opening for Freshers for Voice process.
Key Responsibilities
• Responsible for making outbound calls and regular follow up on cases assigned.
• Explaining the product features in detail and how to use the packages.
• Understanding customer requirements.
• Providing the right customer experience.
Skills and Competencies:
Excellent verbal communication (English/ Tamil/ Malayalam/Telugu),telephone etiquette, fluency in the regional language and marketing skills, persuasive skills, listening skills, service orientation, Integrity.
Phenomenal conflict-resolution skills.
Good problem-solving abilities.
A customer-oriented individual.
Ability to meet deadlines and prioritize tasks.
Excellent negotiation and sales skills.
Outstanding interpersonal and organizational skills.
Active listening abilities.
A quick learner and exceptional ability to make decisions.