Ozone Experiential Marketing jobs - Client Service manager

Client Service Manager

Ozone Experiential Marketing
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Months ago
Views: 3
Applications: 1
Openings: 1

Job Description

Role Description

Are you a client whisperer? Do you thrive on building strong relationships and ensuring customer satisfaction?

If you have a knack for managing client needs with a dash of charm, this role is for you!

Required Skills

● Excellent communication and mediation skills

● Experience in client service from the Event/ Media/ Advertising Industry

● Project and People management skills

● Dynamic presentation skills

Roles and responsibilities  

● Respond promptly, professionally, and accurately to client inquiries. Precisely understand the client's needs and offer suitable solutions. Prepare plans while ensuring high profitability and up/cross-sell opportunities

● articulate brand requirements and communicate them to the internal teams. Wear the brandhat and disseminate information internally. Translate client briefs into specific actionable items for different units within the team 

● Facilitate interaction and workflow among project team members, including third-party service providers, to ensure timely deliverables

● Cultivate lasting relationships with customers

● Keep track of the competition and revenue lost to competitors. Maintain a feedback loop between the inbound, content, and outbound teams on evolving client needs

● Maintain all records and databases in the sales CRM such as customer profiles, etc.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1683352
Job Category Tech Support
Locality Address Bangalore-Others
StateKarnataka
Country India

About Company

Ozone Inc - India | Middle East is a global experiential marketing agency specializing in creating exceptional event experiences. With a decade of trust and a reputation as innovator in the industry, Ozone Inc. blends strategy, creativity, innovation, and technology to curate brand moments that leave a lasting impact. From India to the Middle East, Ozone Inc transcends borders to craft unforgettable memories.

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