Telecaller jobs in Kochi at AJ SOLUTIONS

LOOKING FOR EFFICIENT AND ENERGETIC TELECALLER FOR OUR COMPANY.
ATTRACTIVE SALARY AND INCENTIVES, PF AND ESI

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

AJ Solutions is active in debt collection, debt recovery, and related services. We currently serve Kerala, Tamil Nadu, Karnataka, Andhra Pradesh, and Telangana. We provide affordable, efficient, and ethical debt collection services to businesses of all sizes. We work to remove obstacles between our clients’ businesses and the money they owe by recovering outstanding debts. Our professional debt collection approach outperforms traditional strong-arm debt collection tactics. We understand that debt collection is part of a long-term relationship between the client and the debtor. When a client releases an account for collection, they also release their brand. Conscious of this, we protect one of our client’s most valuable assets, their brand equity. We understand the importance of client privacy and data security, which is why we keep all data provided to us confidential and offer to sign a Non-Disclosure Agreement if requested. AJ Solutions embodies our core values and reinforces our commitment to the highest levels of business ethics.