Teleperformance India jobs - Customer Support Executive

Customer Support Executive

Teleperformance India
experience Fresher
salary 13,500 - 17,000 Per Month
qualification
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Posted: 1 Month ago
Views: 3
Applications: 1
Openings: 1

Job Description

FUNCTIONAL/ OPERATIONAL: 
▪ Complete the logs specified by the process. 
▪ Ensure adherence to time schedules. 
▪ Be available for all briefings and updates. 
▪ Be aware of and comply with any client / process / product updates. 
▪ Share the day's performance with the TL and colleagues 
▪ Refer to central information database to handle queries. 
▪ Go through the database regularly to check of any updates. 
▪ Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency. 
▪ Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities. 
▪ Take steps to improve on performance based on coaching. General Security 

Responsibilities: 
▪ Adhering to Information Security Policies and Procedures of Teleperformance 
▪ Ensuring compliance to Information Security Policies and Procedures Specific Security 
▪ Understand and Comply with Information Security Policies and Procedures and report all security incidents. 
▪ Ensure the audit non-compliances are fixed within the stipulated timelines. 
▪ Protect information entrusted to you. 
▪ Follow the information labeling and handling procedures based on the classification level of the asset. 
▪ Follow the Clear Screen and Clear Desk Policy. 
▪ Adhere to the Internet Code of Conduct, email usage policy and customer information and data security policy. Comply with the Non-Disclosure Agreement. 

Job Particulars

Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview, Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1709946
Locality Address Thane
StateMaharashtra
Country India

About Company

Teleperformance India
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