Role category - Customer Care

Qualification- UG/ Graduate

Experience - 0 - 3 Years

Salary - Upto 35k

Skills - Excellent Communication Skills

Shift - Morning Shift for Girls & Boys Odd hours cab facility Available

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

The first impression of our brand was recognised on amazon. We started by just quality selling on amazon. As the days passed with premium quality and service on amazon, we were awarded and recognized in the top 15 brands in the home & kitchen category on amazon.