We are URGENTLY HIRING for Leading International BPO at Jaipur , Hyderabad, Indore !!
Regional Language- Tamil , Kannada, Telugu, Malayalam
* Telephonic interview- HR round, Ops round
* Excellent English comms required
* Fresher / Experienced
* Undergraduate / Graduate
* Salary + Seasonal Perks + 10k Relocation Bonus for out of state Candidates + 14 Days Hotel Stay Free + Upto Rs 700 Ticket reimbursement
* Immediate joiners required
Process: * International Technical assistance- Voice/Non Voice * International Non technical assistance - Voice/Non Voice*
Responsibilities:
Keep in touch with customers by responding to enquiries and documenting activities
Study goods, services, and customer service procedures to prepare for client enquiries
Respond to customer enquiries by comprehending the query, evaluating prior inquiries and replies, acquiring and researching information, assembling and transmitting data, and checking the client's knowledge of the information and answer
Keep track of client questions by documenting the query and response in the accounts of consumers
Improve service quality by advocating better methods and discovering new product and service applications
Participate in educational initiatives to keep your job expertise up to date
Complete associated findings as needed to provide customer service and the organization's objective