HTI Manpower jobs - Customer Support Executive

Customer Support Executive

HTI Manpower

Indore

Fresher

10,000 - 20,000 Per Month

B.Com

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Posted: 1 Month ago

Applications: 2

Openings: 1

Job Description

Excellent communication skills (verbal and written) with the ability to convey information clearly and professionally.

Strong problem-solving skills and a customer-centric attitude.

Good organizational skills and attention to detail.

Respond to customer inquiries via phone, email, chat, and other communication channels.

Provide accurate and timely information about products, services, and company policies.

Listen to customer concerns and provide effective solutions or escalate issues to the appropriate team.

Responding to customer inquiries and resolving problems in a professional and timely manner

Assisting customers with product information, ordering, billing, and account inquiries

Providing technical support for software, hardware, and other products

Ensuring customer satisfaction and maintaining a high level of customer service

Recording and maintaining accurate customer records and information

Collaborating with other departments to resolve customer issues

Identifying and escalating complex issues to the appropriate teams

Keeping up-to-date with product knowledge and industry trends

Contributing to the improvement of customer support processes and procedures

Job Particulars

Role BPO / Customer care

EducationB.Com

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1772063

Job Category MBA , BSc/BCA/BBM , Tech Support

Locality Address Indore-Others

StateMadhya Pradesh

Country India

About Company

HTI Manpower Outsourcing Services Pvt Ltd is industrywide hiring consulting, staffing and recruitment services provider company. With our vast HR domain expertise We offer all on-role and off-role workforce hiring.

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