Bhilwara Infotechnology jobs - Customer Service Associate

Customer Service Associate

Bhilwara Infotechnology
experience Fresher
salary 19,000 - 22,000 Per Month
qualification
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Posted: 1 Month ago
Views: 1
Applications: 0
Openings: 1

Job Description

Key Responsibilities:
  • Customer Interaction: Handle inbound and outbound calls in a professional manner, providing accurate and timely information to customers.
  • Issue Resolution: Address customer inquiries, complaints, and requests with a problem-solving approach, ensuring customer satisfaction.
  • Data Management: Accurately document and update customer information in the company's CRM system.
  • Product Knowledge: Develop a thorough understanding of our products and services to provide informed assistance to customers.
  • Team Collaboration: Work closely with team members and supervisors to improve processes and deliver a seamless customer experience.
Qualifications:
  • Education: High school diploma or equivalent; bachelor's degree preferred.
  • Language Skills: Excellent verbal communication skills required.
  • Soft Skills: Strong interpersonal skills, with the ability to handle challenging situations calmly and professionally.
  • Technical Skills: Basic computer proficiency, including familiarity with MS Office and CRM systems.
  • Availability: Flexible to work in shifts, including weekends and holidays if required.

Job Particulars

Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1716042
Locality Address HSR
StateKarnataka
Country India

About Company

Bhilwara Infotechnology
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