Job Title: Customer Care Executive
We are looking for a motivated and customer-oriented individual to join our team as a Customer Care Executive.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, and chats.
*Resolve customer complaints and issues efficiently and professionally.
*Follow up with customers to ensure their issues are resolved satisfactorily.
*Maintain a high level of customer satisfaction by adhering to quality standards.
Keep records of customer interactions and transactions.
Coordinate with internal teams to ensure smooth resolution of customer queries.
Location: Chandivali
Job Title: Customer Care Executive
Shift : Rotational Shift
Week-off: Rotational Off
Skills and Qualifications:
Excellent verbal and written communication skills in English.
HSC Passed
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