Call center executive jobs in Pune at GreenCall Technology Pvt Ltd

Good communication - Marathi Mandatory

Good computer knowledge

Able to read and understand English

Make outgoing calls

Candidates should have politeness and patience

Typing speed 15 WPM

Good interpersonal skills

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Established in 2021, Green Call Technology Private Limited has emerged as a pioneering force in the realm of software development and IT solutions. With a steadfast commitment to innovation, quality, and customer satisfaction, Green Call Technology has garnered recognition for its exceptional services and transformative solutions.

Our Managed IT Services : Ensure that your IT infrastructure is secure, efficient and always operational. From network management to cybersecurity, we provide comprehensive solutions to keep your business running smoothly.

In Software Development : We specialize in creating bespoke software solutions that are tailored to your specific requirements. Our team of expert developers works closely with you to understand your needs and deliver innovative software that drives your business forward.

Our BPO Solutions : Offer cost-effective and reliable outsourcing services to help streamline your business processes. From customer support to back-office operations, we have the expertise to optimize your workflow and improve efficiency.