Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

BISMART SOLUTIONS is a recently established firm providing quality services in Trademark Registration, Copyright, Patent and ISO Certifications and other registration services. We have an expert team with years of experience in IPR services. We are passionate in guiding and delivering standard services and make your business needs fulfilled by providing complete solutions. Our Primary Motto is to make the clients happily satisfied and help in bringing success to their businesses.