Global Best HR & Management Consulting Pvt Ltd jobs - Customer Relationship Executive

Customer Relationship Executive

Global Best HR & Management Consulting Pvt Ltd
experience 0 to 2 Years
salary 12,000 - 15,000 Per Month
qualification
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Posted: 1 Day ago
Views: 1
Applications: 0
Openings: 1

Job Description

  • Client Engagement: Build and maintain strong, positive relationships with clients by responding to inquiries, understanding their needs, and providing appropriate solutions.
  • Customer Support: Serve as the primary point of contact for customers, addressing their concerns promptly and professionally.
  • Issue Resolution: Identify and resolve client issues with a focus on improving overall customer satisfaction.
  • Follow-up & Retention: Conduct regular follow-ups with clients to ensure continued satisfaction and address any emerging concerns.
  • Feedback Collection: Gather and analyze customer feedback to inform improvements in service and relationship management.
  • Cross-functional Collaboration: Work closely with other departments, such as Sales, Product, and Marketing, to ensure client needs are met and deliver an exceptional customer experience.
  • Documentation & Reporting: Maintain accurate records of client interactions, feedback, and progress to support business improvement efforts.

Job Particulars

EducationB.Com, BA, BBA/BBM, BCA
Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1769335
Job Category BSc/BCA/BBM
Locality Address Egmore
StateTamil Nadu
Country India

About Company

Global Best HR & Management Consulting Pvt Ltd
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