Position : Telesales Executive
Process ; Loans/ credit Card
Location : Sector 15 Noida
Experience & Fresher Required
Salary : 10k-20k
Incentives : 10k-20k
Key Requirements:
Good Communication skills
Convincing power
Manage Proper follows ups.
Connect usage of CRM Tools.
Qualification : 10th-12th / Graduate/ Diploma OR Prior Experience in Telesales/BPO
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level