Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

UNPLAST PROFILE

Uniplast was established in 1969 at New Delhi in India, started its manufacturing operations into Plastic Lab ware products and further diversified into the lab ware industry. Uniplast is an ISO 9001: 2008 certified company and follow intense quality control measures with periodic reviews to ensure our plant and maintenance system run effectively and efficiently in order to maintain quality standards. Uniplast is a 54 years old Plastic Manufacturing company with multi level capabilities to produce Injection Molded and Blow Molded products made out of various Kinds of Raw material ABS, PP, PC, Nylon, SAN, HDPE, LDPE.

Uniplast have manufacturing facility with a 300 yards area, located in Bawana, New Delhi and have 6 Injection molding machines and 4 Blow Molding machines capabilities to manufacture Injection Molded, Blow Molded and Extruded plastic products.

Uniplast is very capable company and is managed by group of Engineers who can assure to meet the needs of your organization. Ranging from Scientific Lab ware, Uniplast is serving Pharma and cosmetic industry to meet their respective needs. We work towards maintaining the balance in between the quality and pricing of the product with our vast manufacturing capabilities and experience.

All our products are crafted using best grade raw materials and advanced technology in accordance with industry standards. By virtue of being manufacturer, we are well positioned to offer our products in various sizes, designs and colors. At Uniplast, we are fully equipped with Knowledgebase, latest machinery, clean room capability, infrastructure and tools to design and develop new custom products as per the need of our customers. This unit helps us in meeting the individual requirement of our clients

In the best possible manner. We also keep ourselves abreast with industry in order to meet the requirements of our clients. This catalog demonstrates a real depth in our product range and covers a large aspect of the end user’s needs. We are constantly evaluating new products keeping in mind new areas of research and the need of all end users.