Job Title: Process Associate
Department: Insurance Verification
Location: NOIDA, UP
Domain: U.S. Healthcare
Process: B2B
Shift: Night Shift/Day Shift
Employment Type: Full-time
Salary: ₹15,000.00 - ₹18,000.00 per month
Job Description: We are seeking a Process Associate to join our Insurance Verification team. This role involves handling inquiries related to insurance verification services, with a focus on Eligibility and Benefits. The successful candidate will be responsible for delivering high-quality service, resolving queries at the first point of contact, and meeting the goals and needs of our clients.
Duties and Responsibilities:
Utilize a range of IT packages effectively.
Communicate clearly and professionally with clients.
Manage a varied workload to achieve objectives and priorities.
Solve problems efficiently and creatively.
Work flexibly, both as part of a team and independently.
Handle pressure and challenging situations sensitively.
Requirements:
Freshers or candidates with a minimum of 6 months experience in U.S. healthcare.
Excellent communication and problem-solving skills.
Ability to work under pressure and manage a diverse workload.
Willingness to work in rotational shifts.
Ability to reliably commute to or relocate to Noida, Uttar Pradesh.
Schedule:
Monday to Friday
Saturdays and Sundays off
Benefits:
Free meals, Cab facility
Provident Fund
Performance bonus
Yearly bonus
Interview Details:
Timing: 5:30 PM - 7:30 PM (Monday to Friday)