Policy Advisor - Health Insurance - Presales jobs in Bangalore at VOIZ

This position performs outbound/inbound calls to the customers who visit our website to convert them into Prospect.
This position is to serve customers by helping them select products, drives sales through engagement of customers, suggestive selling and sharing product knowledge.

Position – Policy Advisor - Health Insurance - Presales

Location – Bangalore

Job Requirements:
• Proficient in English and Hindi verbal communication.
• Quick learner with the ability to grasp new systems and processes.
• Detail-oriented and thorough in ensuring minimal errors while sending communication to customers.
• At least 1 year of experience in handling customers in both voice and non-voice processes.
• Demonstrates a flair for helping and servicing clients.
Active listening, empathy, and patience with respect to customer interactions.
• Ability to convert leads to sales without being pushy/intrusive.
• Ability to articulate in different ways.
• Comfortable working 6 days with 1 rotational week off.
• Candidates should be comfortable working in rotational shifts, with females working from the 9 AM to 8 PM window and males from the 9 AM to 9 PM window, totaling 9 hours of work per day.
• Candidates should be willing to work from the office.

• Must be open for Off roll (Third Party payroll).

Interview rounds

HR + Hiring manager round

Exp -1-5 years (Freshers - Graduation mandatory / Experienced UG or Graduates, preferably with a Tele sales background

Languages- English and Hind

Industry- Internet Marketplace Platforms

Employment Type- Full-time

VOIZ is an all-in-one remote customer experience market place with a curated CX talent pool and cherry-picked contact centres to outsource your CX. With VOIZ, companies and customer experience teams shift their CX seamlessly from legacy systems to a self-serve people plus platform.