Vimson Derma jobs - Payment Collection and Client Communication Coordinator

The Role:

Vimson Derma is seeking a proactive and organized individual to join our team as a Payment Collection and Client Communication Coordinator. This role is critical to maintaining smooth communication with clients and ensuring timely payment collections. The ideal candidate will be responsible for handling client communication via email, phone calls, and reminders, providing excellent customer service while ensuring efficiency in managing payments.

Key Responsibilities:

• Send timely payment collection reminders to clients through email and phone calls.
• Maintain accurate records of payments and outstanding invoices.
• Handle incoming client communication and address payment-related queries.
• Collaborate with the accounts team to track and update payment status.
• Follow up with clients for any delayed or overdue payments, ensuring a professional approach.
• Provide regular reports on payment collection progress and outstanding accounts.
• Assist with general administrative tasks related to client management.

Requirements:

• Strong communication skills, both verbal and written.
• Proficiency in email handling and phone etiquette.
• Ability to manage and prioritize multiple tasks.
• Attention to detail and organizational skills.
• Basic understanding of payment processes and invoicing.