IT Field Engineer jobs in ChennaiCoimbatore at Aforeserve

Working hours : 24*7

Week off depends upon roster/No Fixed Saturday/Sunday and Holiday off.

Need to visit multiple stores in all areas.

Having personal vehicle ( bike) is mandatory

Working on National Holidays against which you shall be eligible for double pay.

PH will be working against which comp off will be provided

Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers and Basic Knowledge of networking, Networking equipment's

Coordinate with Regional Coordinator for tasks and activities to be performed.

Will perform Periodic Preventive Maintenance activities

Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk

Coordinate with Retail Helpdesk for ticket status and call closure

Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required

Coordinate with MSL logistics for spares availability

Perform initial physical inventory verification and asset tagging and submit a report

Carry out IMAC activity

Will perform Rollout activity

50%-70% travelling will be there to cater services.

Experience in to Hardware and networking.

Perform Preventive Maintenance

We are a leading IT Infrastructure Services and Industry 4.0 Solutions provider in India, offering comprehensive and standardized life cycle services for the full spectrum of Information, Communication and Technology (ICT) products including notebooks, desktops, network and servers, computer peripherals, surge protection, and power conditioning units and mobility devices – Tablets and Phones, as well as for a range of non IT automated systems such as digital cinema projectors, self-services kiosks, Point Of Sale terminals, ATMs and satellite communication systems. Today, we support over half a million devices and addresses 87,000+ on-site service requests every month with a team of 4,000+ engineers, executives and support personnel.