Working hours : 24*7
Week off depends upon roster/No Fixed Saturday/Sunday and Holiday off.
Need to visit multiple stores in all areas.
Having personal vehicle ( bike) is mandatory
Working on National Holidays against which you shall be eligible for double pay.
PH will be working against which comp off will be provided
Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers and Basic Knowledge of networking, Networking equipment's
Coordinate with Regional Coordinator for tasks and activities to be performed.
Will perform Periodic Preventive Maintenance activities
Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
Coordinate with Retail Helpdesk for ticket status and call closure
Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required
Coordinate with MSL logistics for spares availability
Perform initial physical inventory verification and asset tagging and submit a report
Carry out IMAC activity
Will perform Rollout activity
50%-70% travelling will be there to cater services.
Experience in to Hardware and networking.
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