Credence resource management jobs - Customer Support Executive

Customer Support Executive

Credence resource management
experience Fresher
salary 22,000 - 35,000 Per Month
qualification
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Posted: 3 Days ago
Views: 2
Applications: 0
Openings: 1

Job Description

As a Customer Support Executive, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a Customer Support Executive, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. 
  Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. 
  Able to manage difficult customer issues while working in a fast paced environment 
  Determine the reason for delinquency and best course of action to assist our Borrowers. 
  Engage our consumers with the highest level of respect and dignity. 
  Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. 
  Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. 
  Ensure all accounts in assigned lists are managed accurately and timely. 
  Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. 
 Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments 

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1766308
Job Category Tech Support
Locality Address Kharadi
StateMaharashtra
Country India

About Company

Credence resource management
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