WE ARE HIRING
Hiring for Customer Care Executive - International Voice process
US Debt Collections
Requires Good Communication Skills
We hire undergraduate Freshers also
8-hours shifts
US Rotational night shift
Medical Health Insurance
Unlimited Incentives
Attractive Salary Packages
Free Transport (home pick and drop)
Location-Kharadi
Responsibilities:
Handle incoming customer calls from various international regions.
Respond promptly and efficiently to customer inquiries and complaints.
Provide accurate information about products, services, and policies.
Resolve customer issues and escalate complex cases to the appropriate department.
Document all interactions and maintain accurate customer records.
Meet performance targets related to customer satisfaction, response time, and call quality.
Assist in identifying trends and suggest improvements to enhance customer service.
Skills:
Excellent verbal communication skills in English; proficiency in additional languages is a plus.
Ability to handle stressful situations and provide efficient solutions.
Strong problem-solving skills and attention to detail.
Flexibility to work in shifts, including nights, weekends, and holidays.