Kyankunj Tradezone Private Limited jobs - Customer Support Executive

 • Responding Promptly to Customer Inquiries.
 • Communicating With Customers Through Various Channels-WhatsApp/Emails/Calls
 • Acknowledging And Resolving Customer Complaints.
 • Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
 • Communicating And Coordinating with Colleagues as Necessary.
 • Good Writing Skills, Can Work on Content If Required
 • Help To Do Some Game Related Tests
 • Call Back to Top Users
 • Other Temporary Tasks
 • Ability To Stay Calm When Customers Are Stressed or Upset.
 • Comfortable Using Computers.
 • Experience Working with Customer Support.
 • Contact potential customers to showcase company products or services.

 Education: Higher Education – 10/12th OR Graduate 

Language: Hindi & English (Preferred)

Industry - Gaming
Shift Timings: ●10:30am – 07:30pm

 Terms:
 ● 5 Day Week
 ● 2 Rotational Week Off (after training period)
 ● Training Period – Fixed Saturday & Sunday Off.