Experience: Freshers
Job Type: Full – Time
Location: Noida, Sector 62

Job Title - Customer Support Executive

Skill set Requirement:

Excellent Communication skills and problem-solving abilities.

Job Responsibilities:

• Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers at All Times.

• Responding Promptly to Customer Inquiries.
• Communicating With Customers Through Various Channels-WhatsApp/Emails/Calls
• Acknowledging And Resolving Customer Complaints.
• Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
• Communicating And Coordinating with Colleagues as Necessary.
• Good Writing Skills, Can Work on Content If Required
• Help To Do Some Game Related Tests
• Call Back to Top Users
• Other Temporary Tasks
• Ability To Stay Calm When Customers Are Stressed or Upset.
• Comfortable Using Computers.
• Experience Working with Customer Support.
• Contact potential customers to showcase company products or services.

Education: Higher Education – 10/12th OR Graduate

Language: Hindi & English (Preferred)

Industry - Gaming
Shift Timings: ●10:30am – 07:30pm

Terms:
● 5 Day Week
● 2 Rotational Week Off (after training period)
● Training Period – Fixed Saturday & Sunday Off.