Hiring for top BPO
Location: Delhi, Gurgaon and Noida
Graduate and under graduate both can apply
Fresher and experience candidate are eligible
Need excellent communication skills
Immediate joiner
No placement charges
Good incentives and cab facility is provided
Responsibilities:
Handle inbound and outbound calls from international customers.
Provide accurate and complete information by using the right methods and tools.
Resolve customer complaints and issues in a timely manner.
Maintain records of customer interactions and transactions.
Follow communication procedures, guidelines, and policies.
Meet personal/team qualitative and quantitative targets.
Collaborate with team members to improve the overall customer experience.
Skills:
Excellent verbal communication skills.
Ability to handle pressure and work in a fast-paced environment.
Proficiency in using CRM software and other relevant tools.
Strong listening skills and attention to detail.