Adroit Syneries pvt ltd jobs - Customer Support Executive

Customer Support Executive

Adroit Syneries pvt ltd
experience Fresher
salary 11,000 - 20,000 Per Month
qualification
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Posted: 1 Month ago
Views: 2
Applications: 2
Openings: 1

Job Description

Job Details
* WORK FROM OFFICE ONLY
* Complete Voice Process (Inbound/Outbound Calling)
* Average Communication Skills Required
* Required Basic Computer Knowledge
* Both Fresher and experienced can apply
* Qualification – 12th Pass & Above
* Salary – 11k - 20k 
* Shift Timings – 9:00AM to 6:00PM
*Job  Location – Noida, Sec 63
* Interview Timings - 09:30am to 4:00pm
* Immediate Joiners Required
* REGIONAL  LANGUAGE ALSO REQUIRED

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1753249
Job Category Tech Support
Locality Address Sector 62, Noida
StateUttar Pradesh
Country India

About Company

Founded in 2015, Adroit Synergies is a multi-channel contact centre that provides customer relationship management solutions. Our services include inbound and outbound call centre services, lead generation, telesales, acquisition, retention, overdue collection and many more services. Our focus since our inception has been in providing superior quality contact centre services at very affordable prices...

Having served clients from diverse industries ranging from industrial equipment, e-commerce, Finance, Pharmaceutical, Telecommunication to Fast Moving Consumer Goods, we are widely known as ones stop shop for all outsourced specialist in Delhi NCR, India, be it a wide-ranging hotline, technical help desk, fault reporting or telesales services such as lead generation, re-contracting and appointment setting, we deliver world class user-experience to all our clients.

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