Job Details

* WORK FROM OFFICE ONLY

* Complete Voice Process (Inbound/Outbound Calling)

* Average Communication Skills Required

* Required Basic Computer Knowledge

* Both Fresher and experienced can apply

* Qualification – 12th Pass & Above

* Salary – 11k - 20k

* Shift Timings – 9:00AM to 6:00PM

*Job Location – Noida, Sec 63

* Interview Timings - 09:30am to 4:00pm

* Immediate Joiners Required

* REGIONAL LANGUAGE ALSO REQUIRED

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Founded in 2015, Adroit Synergies is a multi-channel contact centre that provides customer relationship management solutions. Our services include inbound and outbound call centre services, lead generation, telesales, acquisition, retention, overdue collection and many more services. Our focus since our inception has been in providing superior quality contact centre services at very affordable prices...

Having served clients from diverse industries ranging from industrial equipment, e-commerce, Finance, Pharmaceutical, Telecommunication to Fast Moving Consumer Goods, we are widely known as ones stop shop for all outsourced specialist in Delhi NCR, India, be it a wide-ranging hotline, technical help desk, fault reporting or telesales services such as lead generation, re-contracting and appointment setting, we deliver world class user-experience to all our clients.