Adroit synergies pvt ltd jobs - Customer Support Executive

Customer Support Executive

Adroit synergies pvt ltd
experience 0 to 4 Years
salary 10,000 - 25,000 Per Month
qualification
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Posted: 1 Month ago
Views: 0
Applications: 2
Openings: 1

Job Description

*Urgent hiring in Customer support Executive*
CTC upto - 25k
Other benefits - Good incentives,
Qualification - 10th pass/12th pass/Graduate/postgraduate 
Skills - Good comms both Hindi & English / 
Experience - 0 to 5 years
Timing - 10:00 AM to 04:00 PM 
Job Location - Sector 63, Noida (U.P.)
Should carry updated resume.

Responsibilities:
Responding to customer inquiries and resolving problems in a professional and timely manner
Assisting customers with product information, ordering, billing, and account inquiries
Providing technical support for software, hardware, and other products
Ensuring customer satisfaction and maintaining a high level of customer service
Recording and maintaining accurate customer records and information
Collaborating with other departments to resolve customer issues
Identifying and escalating complex issues to the appropriate teams
Keeping up-to-date with product knowledge and industry trends
Contributing to the improvement of customer support processes and procedures

Skills:
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Ability to work well in a team environment
Proficiency in customer support software and CRM systems
Knowledge of basic computer hardware and software
Ability to remain calm and composed in stressful situations
Attention to detail and accuracy

Job Particulars

Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1751463
Locality Address Sector 62, Noida
StateUttar Pradesh
Country India

About Company

Adroit Synergies is one of the largest renowned and operated BPO company in Noida, India.
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