Roles and Responsibilities:-
• Building and maintaining profitable relationships with key customers.
* Overseeing the relationship with customers handled by your team.
* Resolving customer query quickly and efficiently.
* Understanding key customer individual needs and addressing these.
* A team player with leadership skills.
* Maintain a positive attitude focused on customer satisfaction.
Skills Required:-
* Should be good in communication both in Verbal Communication
* Self-motivated
* Excellent interpersonal skills
* Strong problem-solving abilities
* Ability to handle high-stress situations and difficult customers
* Attention to detail and accuracy
* Ability to multitask and prioritize workload
* Familiarity with customer support software and CRM systems
* Positive attitude and willingness to learn