Careerschool HR Solutions jobs - Customer Support Executive

Customer Support Executive

Careerschool HR Solutions

Chennai

Fresher

14,000 - 17,000 Per Month

12th Pass (HSE)

Your Profile matches the job

Job is expired

Posted: 4 Months ago

Applications: 2

Openings: 1

Job Description

Assist customer in resolving any open requests for support, assistance, information on upgrading etc.
Complete Training Needs Analysis to confirm the Training is applicable.
Design Training content with the Learners needs in mind.
Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement, for Email/calls.
Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)
Completes all training and development activities in timely manner.
Understanding of escalation handling procedures.
Candidate Should Speak English and Hindi

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1731639

Job Category Tech Support

Locality Address Guindy

StateTamil Nadu

Country India

About Company

Careerschool HR Solutions

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