Covenant jobs - Customer Support Executive

Customer Support Executive

Covenant

Chennai

0 to 4 Years

15,000 - 23,000 Per Month

Diploma, 10th Pass (SSC), 12th Pass (HSE)

Job Description

Requirements:
Exp: 0-4
Immediate Joiners
Salary: 15000-23000(Incentives will be provided)
Location: Chennai
Interview: Walkin
Shift: Day shift
Graduation is not Mandatory
Papers are not Mandatory

Skills:

Must have good communication in Hindi

Strong problem-solving abilities

Ability to handle high-stress situations and difficult customers

Attention to detail and accuracy

Ability to multitask and prioritize workload

Responsibilities:

Responding to customer inquiries and resolving problems in a professional and timely manner

Assisting customers with product information, ordering, billing, and account inquiries

Providing technical support for software, hardware, and other products

Ensuring customer satisfaction and maintaining a high level of customer service

Recording and maintaining accurate customer records and information

Collaborating with other departments to resolve customer issues

Identifying and escalating complex issues to the appropriate teams

Keeping up-to-date with product knowledge and industry trends

Contributing to the improvement of customer support processes and procedures

Job Particulars

Role BPO / Customer care

EducationDiploma, 10th Pass (SSC), 12th Pass (HSE)

Who can applyFreshers and Experienced (0 to 4 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1781325

Job Category Diploma , Tech Support

Locality Address Ambattur

StateTamil Nadu

Country India

About Company

Covenant

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